{"id":8844,"date":"2025-03-15T14:21:37","date_gmt":"2025-03-15T13:21:37","guid":{"rendered":"https:\/\/clover-vtl.com\/doc\/?post_type=manual_documentation&#038;p=8844"},"modified":"2025-03-17T13:28:01","modified_gmt":"2025-03-17T12:28:01","slug":"troubleshooting-clover-deployment-issues","status":"publish","type":"manual_documentation","link":"https:\/\/clover-vdi.com\/doc\/documentation\/get-started\/troubleshooting-clover-deployment-issues\/","title":{"rendered":"Troubleshooting Clover Deployment Issues"},"content":{"rendered":"<div id=\"toctoc\"><\/div>\n<p class=\"wp-block-paragraph\">This document provides step-by-step guidance to identify and resolve common issues encountered during the subscription and deployment of Clover.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"h-1-saas-subscription-issues\">1. SaaS Subscription Issues<\/h2>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>Issue:<\/strong> This project is already linked to another marketplace subscription.<\/li>\n\n\n\n<li><strong>Resolution<\/strong>: This means you have already launched the Clover landing page from a different Clover subscription. Please return to the SaaS list in the portal and select the original subscription you used to continue the configuration.<\/li>\n<\/ul>\n\n\n\n<figure class=\"wp-block-image size-full\"><img fetchpriority=\"high\" decoding=\"async\" width=\"1912\" height=\"962\" src=\"https:\/\/clover-vtl.com\/doc\/wp-content\/uploads\/sites\/2\/2025\/03\/screenshot-1742214364570.png\" alt=\"\" class=\"wp-image-8902\" srcset=\"https:\/\/clover-vdi.com\/doc\/wp-content\/uploads\/sites\/2\/2025\/03\/screenshot-1742214364570.png 1912w, https:\/\/clover-vdi.com\/doc\/wp-content\/uploads\/sites\/2\/2025\/03\/screenshot-1742214364570-300x151.png 300w, https:\/\/clover-vdi.com\/doc\/wp-content\/uploads\/sites\/2\/2025\/03\/screenshot-1742214364570-1024x515.png 1024w, https:\/\/clover-vdi.com\/doc\/wp-content\/uploads\/sites\/2\/2025\/03\/screenshot-1742214364570-768x386.png 768w, https:\/\/clover-vdi.com\/doc\/wp-content\/uploads\/sites\/2\/2025\/03\/screenshot-1742214364570-1536x773.png 1536w\" sizes=\"(max-width: 1912px) 100vw, 1912px\" \/><\/figure>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"h-2-common-deployment-issues\">2. Common Deployment Issues<\/h2>\n\n\n\n<h3 class=\"wp-block-heading\" id=\"h-2-1-script-execution-errors\">2.1 Script Execution Errors<\/h3>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>Issue:<\/strong> Deployment scripts fail or time out. You may encounter one of the following errors:<\/li>\n\n\n\n<li><strong>Error<\/strong> <strong>1<\/strong>: Current user does not have Owner role at subscription level. This role is required for script execution.<\/li>\n<\/ul>\n\n\n\n<figure class=\"wp-block-image size-large\"><img decoding=\"async\" width=\"1024\" height=\"549\" src=\"https:\/\/clover-vtl.com\/doc\/wp-content\/uploads\/sites\/2\/2025\/03\/Capture8-1024x549.png\" alt=\"\" class=\"wp-image-8876\" srcset=\"https:\/\/clover-vdi.com\/doc\/wp-content\/uploads\/sites\/2\/2025\/03\/Capture8-1024x549.png 1024w, https:\/\/clover-vdi.com\/doc\/wp-content\/uploads\/sites\/2\/2025\/03\/Capture8-300x161.png 300w, https:\/\/clover-vdi.com\/doc\/wp-content\/uploads\/sites\/2\/2025\/03\/Capture8-768x412.png 768w, https:\/\/clover-vdi.com\/doc\/wp-content\/uploads\/sites\/2\/2025\/03\/Capture8-1536x824.png 1536w, https:\/\/clover-vdi.com\/doc\/wp-content\/uploads\/sites\/2\/2025\/03\/Capture8-2048x1099.png 2048w\" sizes=\"(max-width: 1024px) 100vw, 1024px\" \/><\/figure>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>Error<\/strong> <strong>2<\/strong>: Failed to assign User Access Administrator role: Operation returned an invalid status code \u2018Forbidden\u2019<\/li>\n<\/ul>\n\n\n\n<figure class=\"wp-block-image size-large\"><img decoding=\"async\" width=\"1024\" height=\"397\" src=\"https:\/\/clover-vtl.com\/doc\/wp-content\/uploads\/sites\/2\/2025\/03\/Capture7-1024x397.png\" alt=\"\" class=\"wp-image-8875\" srcset=\"https:\/\/clover-vdi.com\/doc\/wp-content\/uploads\/sites\/2\/2025\/03\/Capture7-1024x397.png 1024w, https:\/\/clover-vdi.com\/doc\/wp-content\/uploads\/sites\/2\/2025\/03\/Capture7-300x116.png 300w, https:\/\/clover-vdi.com\/doc\/wp-content\/uploads\/sites\/2\/2025\/03\/Capture7-768x298.png 768w, https:\/\/clover-vdi.com\/doc\/wp-content\/uploads\/sites\/2\/2025\/03\/Capture7-1536x595.png 1536w, https:\/\/clover-vdi.com\/doc\/wp-content\/uploads\/sites\/2\/2025\/03\/Capture7-2048x794.png 2048w\" sizes=\"(max-width: 1024px) 100vw, 1024px\" \/><\/figure>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>Error<\/strong> <strong>3<\/strong>: Storage Account Setup and Configuration<\/li>\n<\/ul>\n\n\n\n<figure class=\"wp-block-image size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"139\" src=\"https:\/\/clover-vtl.com\/doc\/wp-content\/uploads\/sites\/2\/2025\/03\/Capture4-1024x139.png\" alt=\"\" class=\"wp-image-8872\" srcset=\"https:\/\/clover-vdi.com\/doc\/wp-content\/uploads\/sites\/2\/2025\/03\/Capture4-1024x139.png 1024w, https:\/\/clover-vdi.com\/doc\/wp-content\/uploads\/sites\/2\/2025\/03\/Capture4-300x41.png 300w, https:\/\/clover-vdi.com\/doc\/wp-content\/uploads\/sites\/2\/2025\/03\/Capture4-768x105.png 768w, https:\/\/clover-vdi.com\/doc\/wp-content\/uploads\/sites\/2\/2025\/03\/Capture4-1536x209.png 1536w, https:\/\/clover-vdi.com\/doc\/wp-content\/uploads\/sites\/2\/2025\/03\/Capture4.png 1704w\" sizes=\"(max-width: 1024px) 100vw, 1024px\" \/><\/figure>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>Resolution:<\/strong>\n<ul class=\"wp-block-list\">\n<li>If you encounter any of these errors, it means the user executing the script does not have the highly privileged \u2018Owner\u2019 role at the subscription level, required to assign roles. Please contact your administrator to assign the necessary permissions.<\/li>\n<\/ul>\n<\/li>\n<\/ul>\n\n\n\n<figure class=\"wp-block-image size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"346\" src=\"https:\/\/clover-vtl.com\/doc\/wp-content\/uploads\/sites\/2\/2025\/03\/Capture9-1024x346.png\" alt=\"\" class=\"wp-image-8877\" srcset=\"https:\/\/clover-vdi.com\/doc\/wp-content\/uploads\/sites\/2\/2025\/03\/Capture9-1024x346.png 1024w, https:\/\/clover-vdi.com\/doc\/wp-content\/uploads\/sites\/2\/2025\/03\/Capture9-300x101.png 300w, https:\/\/clover-vdi.com\/doc\/wp-content\/uploads\/sites\/2\/2025\/03\/Capture9-768x260.png 768w, https:\/\/clover-vdi.com\/doc\/wp-content\/uploads\/sites\/2\/2025\/03\/Capture9-1536x519.png 1536w, https:\/\/clover-vdi.com\/doc\/wp-content\/uploads\/sites\/2\/2025\/03\/Capture9-2048x693.png 2048w\" sizes=\"(max-width: 1024px) 100vw, 1024px\" \/><\/figure>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>Issue:<\/strong> Azure Authentication and Permission Verification<\/li>\n\n\n\n<li><strong>Error<\/strong>: Failed to establish valid Azure context after login<\/li>\n\n\n\n<li><strong>Resolution<\/strong>: If you experience Azure context issues after logging in, try signing out and logging back in.<\/li>\n<\/ul>\n\n\n\n<figure class=\"wp-block-image size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"199\" src=\"https:\/\/clover-vtl.com\/doc\/wp-content\/uploads\/sites\/2\/2025\/03\/Capture5-1024x199.png\" alt=\"\" class=\"wp-image-8873\" srcset=\"https:\/\/clover-vdi.com\/doc\/wp-content\/uploads\/sites\/2\/2025\/03\/Capture5-1024x199.png 1024w, https:\/\/clover-vdi.com\/doc\/wp-content\/uploads\/sites\/2\/2025\/03\/Capture5-300x58.png 300w, https:\/\/clover-vdi.com\/doc\/wp-content\/uploads\/sites\/2\/2025\/03\/Capture5-768x149.png 768w, https:\/\/clover-vdi.com\/doc\/wp-content\/uploads\/sites\/2\/2025\/03\/Capture5-1536x299.png 1536w, https:\/\/clover-vdi.com\/doc\/wp-content\/uploads\/sites\/2\/2025\/03\/Capture5-2048x398.png 2048w\" sizes=\"(max-width: 1024px) 100vw, 1024px\" \/><\/figure>\n\n\n\n<h3 class=\"wp-block-heading\" id=\"h-2-2-granting-admin-consent-failures\">2.2 Granting Admin Consent Failures<\/h3>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>Issue:<\/strong> When you click the \u2018Grant Admin Consent\u2019 button on the landing page (Step 2 of the Clover deployment process) and receive the message, \u201cNeed permission to access resources in your organization that only an admin can grant,\u201d<\/li>\n\n\n\n<li><strong>Resolution:<\/strong> That means you lack the necessary admin privileges \u201cGlobal Administrator\u201d. Please contact your administrator to proceed.<\/li>\n<\/ul>\n\n\n\n<figure class=\"wp-block-image size-full\"><img loading=\"lazy\" decoding=\"async\" width=\"872\" height=\"844\" src=\"https:\/\/clover-vtl.com\/doc\/wp-content\/uploads\/sites\/2\/2025\/03\/Capture2.png\" alt=\"\" class=\"wp-image-8869\" srcset=\"https:\/\/clover-vdi.com\/doc\/wp-content\/uploads\/sites\/2\/2025\/03\/Capture2.png 872w, https:\/\/clover-vdi.com\/doc\/wp-content\/uploads\/sites\/2\/2025\/03\/Capture2-300x290.png 300w, https:\/\/clover-vdi.com\/doc\/wp-content\/uploads\/sites\/2\/2025\/03\/Capture2-768x743.png 768w\" sizes=\"(max-width: 872px) 100vw, 872px\" \/><\/figure>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>Once resolved<\/strong>, you should obtain the following message:<\/li>\n<\/ul>\n\n\n\n<figure class=\"wp-block-image size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"627\" height=\"1024\" src=\"https:\/\/clover-vtl.com\/doc\/wp-content\/uploads\/sites\/2\/2025\/03\/Capture1-627x1024.png\" alt=\"\" class=\"wp-image-8868\" srcset=\"https:\/\/clover-vdi.com\/doc\/wp-content\/uploads\/sites\/2\/2025\/03\/Capture1-627x1024.png 627w, https:\/\/clover-vdi.com\/doc\/wp-content\/uploads\/sites\/2\/2025\/03\/Capture1-184x300.png 184w, https:\/\/clover-vdi.com\/doc\/wp-content\/uploads\/sites\/2\/2025\/03\/Capture1-768x1255.png 768w, https:\/\/clover-vdi.com\/doc\/wp-content\/uploads\/sites\/2\/2025\/03\/Capture1.png 874w\" sizes=\"(max-width: 627px) 100vw, 627px\" \/><\/figure>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"h-3-contact-support\">3. Contact Support<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">If issues persist after following these steps, please contact Clover Support (support@clover-vtl.com) with the following details:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Tenant ID<\/li>\n\n\n\n<li>Subscription ID<\/li>\n\n\n\n<li>Detailed error logs<\/li>\n\n\n\n<li>Screenshots or exact error messages<\/li>\n<\/ul>\n","protected":false},"author":1,"featured_media":0,"parent":8111,"menu_order":4,"template":"","manualdocumentationcategory":[32],"manual_doc_tag":[],"class_list":["post-8844","manual_documentation","type-manual_documentation","status-publish","hentry","manualdocumentationcategory-clover-documentation"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.8 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Troubleshooting Clover Deployment Issues - Clover Documentation<\/title>\n<meta name=\"description\" content=\"Resolve common Clover Advanced Virtual Labs deployment issues quickly. Access step-by-step guidance for role assignments, script errors, authentication troubleshooting, and more.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/clover-vdi.com\/doc\/documentation\/get-started\/troubleshooting-clover-deployment-issues\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Troubleshooting Clover Deployment Issues - Clover Documentation\" \/>\n<meta property=\"og:description\" content=\"Resolve common Clover Advanced Virtual Labs deployment issues quickly. 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