{"id":10036,"date":"2026-09-17T16:21:32","date_gmt":"2026-09-17T14:21:32","guid":{"rendered":"https:\/\/clover-vdi.com\/doc\/documentation\/clover-vdi-administrator\/clover-vdi-administrator-groups\/clover-vdi-administrator-group-knowledge\/"},"modified":"2026-09-24T12:16:19","modified_gmt":"2026-09-24T10:16:19","slug":"clover-vdi-administrator-group-knowledge","status":"publish","type":"manual_documentation","link":"https:\/\/clover-vdi.com\/doc\/documentation\/clover-vdi-administrator\/clover-vdi-administrator-group-knowledge\/","title":{"rendered":"Manage Group Knowledge &#038; AI Assistant"},"content":{"rendered":"<div id=\"toctoc\"><\/div>\n<p class=\"wp-block-paragraph\">Administrators and instructors can import a knowledge file for a group. Clover indexes the content in <strong>Qdrant<\/strong> and uses <strong>Retrieval-Augmented Generation (RAG)<\/strong> so the AI Assistant can answer questions using information relevant to the selected group.<\/p>\n\n\n\n\n\n<h2 class=\"wp-block-heading\">1. How Group Knowledge Works<\/h2>\n\n\n\n<ol class=\"wp-block-list\"><li>An administrator or instructor imports a supported file from the group action menu.<\/li><li>Clover processes the file and stores its searchable knowledge representation in Qdrant.<\/li><li>A user selects the same group in <strong>My Labs<\/strong> and opens <strong>AI Assistant<\/strong>.<\/li><li>For each question, the RAG process retrieves relevant group content and provides it as context for the answer.<\/li><\/ol>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>Scope:<\/strong> knowledge is associated with the selected group. Users should select the correct group in My Labs before asking course-specific questions.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">2. Import Knowledge<\/h2>\n\n\n\n<ol class=\"wp-block-list\"><li>Open <strong>Groups<\/strong>.<\/li><li>Locate the required group and open its action menu.<\/li><li>Select <strong>Import Knowledge<\/strong>.<\/li><li>Choose a supported file: PDF, TXT, CSV, XLSX or XLS.<\/li><li>Click <strong>Upload Knowledge<\/strong> and wait for the import to finish.<\/li><\/ol>\n\n\n\n<figure class=\"wp-block-image size-large\"><img decoding=\"async\" src=\"https:\/\/clover-vdi.com\/doc\/wp-content\/uploads\/sites\/2\/2026\/09\/group-action-menu.png\" alt=\"Group action menu with Import Knowledge and Remove Knowledge\"\/><\/figure>\n\n\n\n<figure class=\"wp-block-image size-large\"><img decoding=\"async\" src=\"https:\/\/clover-vdi.com\/doc\/wp-content\/uploads\/sites\/2\/2026\/09\/import-dialog.png\" alt=\"Import Knowledge dialog for a Clover VDI group\"\/><\/figure>\n\n\n\n<h2 class=\"wp-block-heading\">3. Test the AI Assistant<\/h2>\n\n\n\n<ol class=\"wp-block-list\"><li>Open <strong>My Labs<\/strong>.<\/li><li>Select the group whose knowledge was imported.<\/li><li>Click <strong>AI Assistant<\/strong>.<\/li><li>Ask a question covered by the imported file and review the response.<\/li><\/ol>\n\n\n\n<figure class=\"wp-block-image size-large\"><img decoding=\"async\" src=\"https:\/\/clover-vdi.com\/doc\/wp-content\/uploads\/sites\/2\/2026\/09\/ai-assistant.png\" alt=\"AI Assistant in My Labs using knowledge associated with the selected group\"\/><\/figure>\n\n\n\n<h2 class=\"wp-block-heading\">4. Remove or Update Knowledge<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">To remove the group knowledge, open the group action menu and select <strong>Remove Knowledge<\/strong>. To update the source, remove the outdated knowledge when necessary and import the revised file.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">5. Good Practices<\/h2>\n\n\n\n<ul class=\"wp-block-list\"><li>Import accurate, course-relevant and up-to-date documents.<\/li><li>Use clear headings and structured content to improve retrieval quality.<\/li><li>Avoid including passwords, credentials, personal data or confidential information that learners must not access.<\/li><li>Test representative questions after every important knowledge update.<\/li><li>Remind users that AI-generated answers can be incomplete and should be checked against the official course material.<\/li><\/ul>\n\n\n<!-- clover-docs-role-links:start -->\n<div class=\"clover-doc-role-links\"><p><strong>Other Roles:<\/strong> <strong>Administrator<\/strong> (current) \u00a0\u00b7\u00a0 <a href=\"https:\/\/clover-vdi.com\/doc\/documentation\/clover-vdi-instructor\/clover-vdi-instructor-group-knowledge\/\"><strong>Instructor<\/strong><\/a> \u00a0\u00b7\u00a0 <a href=\"https:\/\/clover-vdi.com\/doc\/documentation\/clover-vdi-learner\/clover-vdi-learner-ai-assistant\/\"><strong>Learner<\/strong><\/a><\/p><\/div>\n<!-- clover-docs-role-links:end -->\n","protected":false},"author":1,"featured_media":0,"parent":10020,"menu_order":71,"template":"","manualdocumentationcategory":[52],"manual_doc_tag":[62,61,67,64,53],"class_list":["post-10036","manual_documentation","type-manual_documentation","status-publish","hentry","manualdocumentationcategory-clover-vdi-documentation","manual_doc_tag-ai-assistant","manual_doc_tag-my-labs","manual_doc_tag-security-authentication","manual_doc_tag-users-groups","manual_doc_tag-virtual-labs"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.8 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Import Group Knowledge for Clover AI<\/title>\n<meta name=\"description\" content=\"Import PDF, TXT, CSV or spreadsheet knowledge into a Clover VDI group for contextual RAG answers in the 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